Returns and Exchanges

In-store purchases: If for some reason you are not completely satisfied with your purchase or you change your mind about an item, we are happy to offer a refund or store credit on full priced items within seven days of purchase. Item(s) must be returned in original condition and with all tags. Sale/markdown purchases are final sale. Bathing suits, jewelry, accessories, and toiletries are final sale. Gift returns are accepted for exchange or store credit within seven days of purchase. Purchases made prior to a sale event or markdown are not eligible for price adjustment. * Holiday gift purchases made after 11/21/21 are returnable for store credit or merchandise only through 1/7/22. 

Online purchases: We hope you love what arrives but we understand that sometimes things just don’t work! We are happy to offer a refund to the original form of payment on full priced items in original condition and with all tags. Before shipping back a return, please send an email to julia@shopbrookandmain.com to initiate the return process and note that the item(s) for return must be shipped by the customer within seven days of delivery date. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. All return packages must be insured.  Please note that Sale/promotional/markdown items & special orders are considered final sale and are non-refundable. Bathing suits, jewelry, accessories, and toiletries are final sale and non-refundable. Purchases made prior to a sale event or markdown are not eligible for price adjustment. 

We suggest shipping your package with a carrier such as UPS or FedEx, or via insured USPS Parcel Post.

Please mail all returns to:  

Brook and Main 1 Brook Street, Suite 2 Cohasset, MA 02025

Thank you for understanding these considerations for our small business!